1. Introduction
JDS Delivery ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our mobile application (the "Application").
Data Privacy Commitment
We are dedicated to protecting your personal data and maintaining your privacy. JDS Delivery complies with all applicable data privacy laws, including the Philippine Data Privacy Act and other relevant regulations. We ensure your data is processed lawfully, fairly, and transparently. You have the right to access, correct, or request deletion of your personal information at any time. For privacy-related requests, contact privacy@jds-delivery.com.
Intellectual Property
All original content provided by JDS Delivery, including text and software, is owned by JDS Delivery Philippines Inc. or its licensors, unless otherwise stated. Commercial logos, trademarks, and materials (such as those of Jollibee and other brands) remain the property of their respective owners and are displayed for customer reference only. We respect the intellectual property rights of third parties and do not claim ownership of their trademarks or logos. Unauthorized use, reproduction, or distribution of our original content or third-party materials is strictly prohibited. If you believe your intellectual property rights have been infringed, please contact us immediately.
2. Permissions & Data Collection
Location Data (Background & Foreground)
For Rider/Driver Accounts:
JDS Delivery collects location data to enable job dispatching, route optimization, and real-time tracking for customers even when the app is closed or not in use. This data is used to assign nearby orders and calculate delivery fees.
For Customer Accounts:
We collect precise location data while the app is in use to determine your delivery address, show nearby merchants, and display the real-time location of your rider.
Camera Access
We require camera access to allow you to:
- Scan QR codes for payments.
- Take photos of items for "Pabili" purchases.
- Take photos for Proof of Delivery (Riders).
- Upload profile pictures.
3. Use of Your Information
- Create and manage your account.
- Process orders and deliver products to your location.
- Email you regarding your account or order.
- Enable user-to-user communications (Rider to Customer).
- Prevent fraudulent transactions.
4. Data Sharing
We share necessary information (Name, Location, Order Details) with our Merchant Partners and Rider Partners strictly to fulfill your delivery requests. We do not sell your personal data to third parties.
Photos captured via the camera (e.g., Proof of Delivery, item photos) are used solely for order processing and support. They are stored securely and are not shared outside of JDS Delivery and the parties involved in fulfilling the order.
We use trusted third-party services (e.g., Supabase for data storage and authentication providers for login) in accordance with their privacy policies.
6. Data Deletion
You have the right to request the deletion of your account and personal data. You can do this directly within the app via Account > Settings > Delete Account, or by contacting us at privacy@jds-delivery.com.
7. Data Retention
We retain personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Order history and related data may be retained for accounting and legal compliance purposes.
8. Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We continuously work to improve our security practices.
9. Children's Privacy
Our application is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the application after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@jds-delivery.com
- Address: Cabanatuan City, Nueva Ecija, Philippines
12. Brand Disclaimer
Disclaimer: All product names, logos, and brands displayed on JDS Delivery are the property of their respective owners. They are presented solely for customer reference to facilitate quick identification of requested items. JDS Delivery does not claim ownership of these trademarks, nor does their display imply any affiliation, endorsement, or partnership with the respective brand owners.